Imibuzo Evame Ukubuzwa

FAQS

IMIBUZO EJWAYELEKILE UKUBUZWA

Athini amanani akho?

Intengo yethu izoshintsha ngokuya ngenani lokuthenga nezinye izici zemakethe. Uma ufuna ukuthola izintengo ezithile zomkhiqizo, sicela usithinte futhi sizokuthumelela uhlu lwamanani olusha nolucaciswe kakhulu.

Ingabe unenani elincane le-oda?

Yebo, sidinga ubuncane obuqhubekayo be-oda yawo wonke ama-oda aphesheya. Uma ufuna ukudayisa kabusha, kodwa inani lincane kakhulu, siphakamisa ukuthi uhlole iwebhusayithi yethu.

Ungakwazi yini ukunikeza amadokhumenti afanele?

Yebo, singahlinzeka ngemibhalo eminingi, okuhlanganisa nesitifiketi sokuhlaziya/sokuthobela, umshwalense, imvelaphi kanye namanye amadokhumenti adingekayo okuthumela ngaphandle.

Siyini isikhathi sokuhola esimaphakathi?

Isikhathi sokulethwa siyizinsuku ezingaba ngu-30. Okokukhiqiza ngobuningi. Isikhathi sokuhola siyizinsuku ezingama-20-30 ngemuva kokuthola idiphozi.

(1) Uma sithola idiphozithi yakho futhi (2) sithola imvume yakho yokugcina yomkhiqizo, isikhathi sokuhola sizoqala ukusebenza.

Uma usuku lwethu lokulethwa lungahambisani nomnqamulajuqu wakho, sicela ucabangele izidingo zakho lapho uthengisa. Kunoma yikuphi, sizozama konke okusemandleni ethu ukuhlangabezana nezidingo zakho. Ezimweni eziningi, singakwenza lokhu.

Yiziphi izinhlobo zezindlela zokukhokha ozamukelayo?

Ungakhokha imali ku-akhawunti yethu yasebhange. Samukela i-L/C, T/T, Western Union, Paypal, futhi amazwe athile angamukela i-D/P.

Ngaphezu kwalokho, inkampani yethu ingahlinzeka ngezinsuku ze-O/A ezingama-30.

Iyini iwaranti yomkhiqizo?

Sinezikhathi zewaranti ezihlukene zemikhiqizo ehlukene.

Ngemikhiqizo yenjoloba, isikhathi sewaranti esingasinikeza yizinyanga eziyi-12.

Ngemikhiqizo yendololwane, singanikeza isikhathi sewaranti esiyizinyanga eziyi-18.

Siqinisekisa izinto zethu zokwakha kanye nokusebenza. Ukuzibophezela kwethu ukwenza waneliseke ngemikhiqizo yethu. Kungakhathaliseki ukuthi iwaranti noma cha, isiko lenkampani yethu ukuxazulula nokuxazulula zonke izinkinga zamakhasimende, ukuze wonke umuntu aneliseke.

Ingabe uyakuqinisekisa ukulethwa okuphephile nokuvikelekile kwemikhiqizo?

Yebo, sihlala sisebenzisa ukupakishwa kokuthekelisa kwekhwalithi ephezulu. Siphinde sisebenzisa amaphakheji ayingozi akhethekile ezimpahleni eziyingozi, futhi sisebenzisa abathumeli bemikhumbi abanesitifiketi esiqandisini ngezimpahla ezizwelayo kukushisa. Izidingo zokupakisha eziqeqeshiwe nezingajwayelekile zingase zibe nezindleko ezengeziwe.

Ngingathola amasampula?

Yebo, uma udinga, sizohlinzeka ngamasampula mahhala, kodwa amakhasimende amasha adinga ukukhokha imali ecacile.

Ingabe uyazihlinzeka ngezingxenye ezenziwe ngokwezifiso?

Yebo, ungasinika imidwebo, futhi sizokhiqiza ngokusho kwemidwebo.

Kuthiwani ngempahla?

Umthwalo uncike endleleni okhetha ukuyolanda ngayo impahla. Ukulethwa kwe-Express kuvame ukushesha kakhulu kodwa futhi kuyindlela ebiza kakhulu. Ukuhamba olwandle kuyisixazululo esingcono kakhulu sempahla ephindwe kabili. Ngempahla eqondile, singakunikeza kuphela imininingwane yenani, isisindo kanye nendlela.

Sicela usithinte ukuze uthole ulwazi olwengeziwe.

Iyiphi imali owamukelayo?

Izinhlobo zemali ezamukelekayo enkampanini yethu yi-CNY, i-RMB, idola laseMelika kanye ne-Euro.

Ufuna ukuthola intengo yomkhiqizo enemininingwane.

Sicela usitshele inani kanye nokucaciswa kwemikhiqizo oyifunayo!